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  • I have been to Canada many times and have even been to this hotel, however this was one of the worst experiences I have ever had. My recommendation is if you want to sleep DO NOT STAY HERE! I have stayed in many hotels and this hotel has the thinnest walls ever. It sounds like the person in the next room is talking directly to you. The phone rings in the next room and it sounds like your own phone is ringing no lie ! Lastly the customer service here is the worst! Tried to get assistance from the manager and an imposter named "Felix" claimed the be the manager. He didn't have a name tag or business card and then there was a sign that said manager on duty was Alfonzo. We asked to talk to the manger on duty or to have their business card and this could not be provided either. Felix the fake manager said he would contact us about our questions and we have heard nothing. Proves he isn't really a manger. We were changed for parking for a day that we did not even park at the hotel. Take my advice and do not stay here !
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