I come to this drive thru fairly often and today was super disappointing. I get the same latte every time and some days it comes with the cinnamon sprinkles and some days it doesn't. No big deal. Today, when I ordered I specifically asked that they add the sprinkle and the snarky girl taking the order sounded super irritated as she quipped " It already comes with it." Well if that were the case , lil Miss Sunshine, I wouldn't feel the need to mention it. In any case, customer service dictates that you just say " sure no problem" and keep it going. Then she said, "what else do you want?" That was overtly aggressive and a damn shame that she's so miserable. Maybe she needed her cup of coffee. Then the cup they have me had coffee stains and fingerprints on it. If you're gonna be snarky at least make sure you're providing a good service. That girl sucks!