Miranda is the definition of quality customer service. She offered fresh , hot food, all the proper materials to eat the damn food. Since lately I've had to ask for napkins and straws . I'm not a huge complainer but damn after supporting these fast food chains for years they should give the bare minimum to customers. This employee should be brought into a management position to train regionally and BOSTON MARKET YOU WILL GET Your MONEY's WORTH. And of course Miranda follows up with the promotion to leave a survey and tells us about the 15% off on our next visit to BOSTON MARKET! I love me some Boston Market COME BACK TO CALI!!