I wish I could give negative stars for this location. I went there tonight after a long day of work then parent teacher conferences expecting to grab dinner quickly & feed my kids but NO!! 1st of all I waited for a good 15 minutes at the speaker until finally someone took my order then I get to the window & the girl hands ma an extra drink & I say to her I didn't order this & she said oh well happy birthday I guess & shrugs her shoulders. Ok I get home & give my kids their food except for my 4 year old..they did not include her kids meal in the bag...so I pack up my kids in the car & drive back to Wendy's. I went inside & spoke to the "manager" Geno & he starts explaining to me about "being understaffed" & training a new drive thru team member. As I tell Geno that the customer should not have to pay for Wendy's short staff or training. I work in customer service & this by far has been one of my top 5 WORSE experiences. I will not be returning to this particular Location in