I'm very picky when it comes to customer service and I have yet to be to this location and not have impeccable service, and to top it off, I always go through the drive-thru! Almost every time I get the same associate, who I believe's name start with a K or a C, it may be Kristine or Christina, not sure, but she is on top of her game. She's always suggestive selling and she never forgets to tell you to have a great weekend or day. She always has a smile on her face even though its early in the morning. Not to mention incredible service from this coffee bean, but I've never had one drink that was made improperly and always to perfection. I refuse to go anywhere BUT this coffee bean, great job guys!