Manager Alex answered the phone after I was upset regarding the customer service at the Mall Ring Circle location. I explained my disbelief with her and she assured me everything was going to get taken care of at her location. After sending my order through email, she called and told me she received it, gave me a total, and confirmed my pick up time. When I arrived she gave me a free drink for the wait and off I was. When arriving back at work, I see they followed my request by bagging everyone order individually and with their names on their bags. Way to go Alex and team. I will send everyone I know from CCSD your way!!