I had a new patient appointment with a DR at the Chandler office. I'll leave her name out as she could have just had a busy or bad day. . I was skeptical when I set it, as this office also sells Botox and facials. However it was close to my work, so it made sense. This was the worst appointment ever. I don't think the dr even spent 5 mins with me. My appointment was for swooshing in the ear. The dr took me into the exam room only looked at my ear and told me what she thought it could be... it was like I did a google search and she gave the answers and what if's. Prescribed me Flonase and an oral steroid & guaranteed it was hearing loss. The appointment was interrupted by an assistant and took me out of the room without the dr asking me if I had any questions. They scheduled my hearing test for 3 weeks out... since then I found a real ENT down the street and have had my hearing test- no hearing loss. And I just cancelled my hearing test with this office. Please do your research before seeing this office in Chandler.