I stopped in to buy some oil but left with a complete oil change, at a significantly lower cost than what the local VW dealers charge. My vehicle takes synthetic oil so I'm used to being charged more however, the counter person, offered me a few discounts and assured me that the change would be done and I'd be back on the road within 30 minutes. He didn't lie.
They allowed my dog to wait with me in the waiting area, which in itself was a surprise for me because my dog isn't small - she's 60 pounds. She's also a senior canine though so all she did was lay at my feet for the twenty or so minutes it took for the change.
They pointed out some issues that aren't urgent but that I already knew about and I was on my way as promised.
If only all shops offered service like this.