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| - Bad first impression = so much for welcoming them into our neighborhood
My review is not based on the food, nor will it ever be as our first attempt to order from here tonight was enough to lose us as a potential customer.
We love when small businesses open in our area as we are big supporters of 'keeping our money local' vs the big chain guys.
We called tonight to order take-out after reviewing the great looking menu!
We started by asking for the chicken fingers and fries dish only to be told: "we won't have French fries until tomorrow".
We weren't really offered an alternative to the fries, so we asked if we could get a side of a dinner salad with it instead?
To our surprise, we were told "No, we can't do that".
Ummmm okay!? We asked why since they had no French fries to offer we just couldn't substitute with a side of greens??
They told us, "no, we can't substitute that".
I'm not sure who handles their phone calls, but she should probably be educated in customer service.
I'm pretty sure if the 'chicken finger and French fries' menu item is missing 50% of what it calls for, a substitute of something should be made??!! Or they should just list it as 'chicken fingers'.
Without any help, side offered, substitute,etc... We instantly changed our minds.
We will not be visiting this restaurant.
Too bad the customer service was not helpful and uninviting!!
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