I too am confused about any negative reviews. I've seen Dr. Landow for different issues and he has addressed all of them in a very professional manner. I had a rash for months, had seen another dermatologist twice for the same issue and nothing was done. Dr. Landow took care of that in the first visit and the itching stopped within the day. I had that issue for months. I found Dr. Landow to be pleasant and very thorough. I am so pleased that his office is so close and convenient. His office staff is also very friendly and easy to work with.