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| - if i could give ZERO stars i would......THANK YOU FOR RUINING OUR SPECIAL OCCASION!! i have never witnessed such incompetence by a restaurant in my life.......drinks, good, food - I DON'T KNOW, WE NEVER ATE!!!! waiter brought out salads BEFORE our appetizers, i didn't want it, i wanted my appetizer, when my appetizer finally showed up, my guest's appetizer was missing.......we waited, waited, waited, still, there i am with my food getting cold, waiting for my guest's food to arrive, not eating anything because we're there to EAT TOGETHER. finally i asked to speak to the manager, told him that the service is rediculous, we're being served out of sync, waiting for food to show up while the other's is sitting on the table getting cold. and the MOST DISGUSTING THINGS IS THAT ONE WAITER IS WIPING HIS SWEATY BROW WITH HIS HAND, THEN CONTINUED TOUCHING PATRON'S PLATES AND GLASSES, THE HOSTESS/BUSGIRL KEPT TOUCHING HER LONG BLONDE HAIR, THEN SETTING UP TABLES, PICKED UP OUR WATER GLASSES AND FILLED THEM, ALL WITHOUT AS MUCH AS A HAND WASH OR A BREAK IN BETWEEN PUSHING HER HAIR BACK.....if this is what goes on, on the floor, what is happening behind the scenes????? JUST GROSS........sweat, hair, hair products and who knows what else, touching my glasses, silverware, etc.
manager/owner was nice, but at this point i was so disgusted, so mad and disappointed! I WOULD NEVER, EVER, EVER, RETURN AND RECOMMEND THAT MY FAMILY & FRIENDS AVOID THIS PLACE!!!! THIS "RESTAURANT" IS A DISASTER, DISPITE THE POSITIVE REVIEWS, what do people in broadview heights know? compared to the local dive bar and denny's this is special.....well, it's not.
terribly disappointed, thanks for ruining our night........i should have gone to tremont, ohio city or downtown for a good dinner, with professional staff.
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