rev:text
| - TERRIBLE EXPERIENCE HERE!!! THE EMPLOYEES ARE AWFUL!
ONE EXCEPTION- PAM IN KITCHEN. She was a dream! She helped us design an island lay out in a snap and actually listened to what we wanted and what our style was. She even threw in a few ideas that saved us a lot of headache without being asked.
That is where the good news ends.
After getting a boatload of cabinetry and paying, we try to rent a truck. We have rented from lots of places and have rented from other depot locations. The moron in the tool rental area tells us that he needs a phone number from our insurance office to call and ask about our coverage? Well dude, it's memorial day weekend... it's monday. No one is there and I happen to know that this is not the policy of the HD, since we have NEVER had to do this before. we have a valid driver's license, we have full coverage insurance. Gimme a truck!
After a very frustrating time, we are told we cannot rent a truck.
I call uhaul up the road and they are willing to get us a truck, no hassle.
We approach a manger and ask if we can push our cabinets (The only ones in stock at this store) aside while we are gone for 10 minutes to get a uhual truck. We are told no and that we must return everything and if it sells while we are gone, tough beans. SERIOUSLY? I tell my boyfriend to go and get the truck and I will wait by the cabinets.
A LARGE MAN IN AN HD APRON approaches me, (a female), and tells me that I need to move my items. I tell him that I did not put them there, that the employees who pulled them down did and I am not able to moved hundreds of pounds of cabinetry myself. He just leaves.
After we have acquired our vehicles, we struggle to move all of the cabinetry into the trucks while SEVERAL HD employees horse around and watch us, the customers, moving a bunch of product. While we are waiting on one last vehicle with ONE SMALL CABINET LEFT, One guy finally decides to ask if we need help.
NO THANKS BRO! WE GOT IT!!!!
FIRRREEEEE THHHEEEEMMMM AAAALLLLL!!!!! MORONS!!!!
VERY DISAPPOINTING!
|