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  • I'm glad the other reviewers had positive experiences, but we sure didn't. We had gone to chain places in the past, but wanted to splurge and we're willing to pay extra to get quality work for a family-owned business. We're still looking for that business... Paid for the full treatment, and: --The headlights had been treated, but very sloppily. I can see where they were the treatment was quickly swished on in some places, missing big areas. --Twigs and pine needles were still easily visible in the vents at the base of the windshield; that area hadn't even been touched. --I paid extra to have some over-spray from a recent paint job corrected, and they missed more than they had fixed. --Even Octopus manages to do a quick swipe of the part of the door and frame that are visible when the doors are opened. These guys didn't even touch it, and I was hoping they'd do more, not less. I want to be clear that I don't feel that they mistreated our car --no revving of engines like I see in reviews of other places-- but I truly don't feel that we got anywhere near our money's worth. I have to admit that we didn't go back to have these things corrected because the person behind the counter was only barely tolerant of our presence. We just chalked it up to "lesson learned" and will never go back.
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