Did this plumber actually call me to update on time of arrival for repairs!!!! These folks really understand customer service. Not only respectful interactions, but amazing work performance. They assess the issues using state-of-the-art technology (yes, even plumbing has advanced tools), but they work with focus, diligence and thoroughness. They truly strive to solve plumbing problems, and to "get it right the first time". They made great suggestions for how to avoid problems in the future. Second Opinion Plumbing is my first choice.