I just had the worst experience ever going into the store. I walked in and to the right I went to get a cart there was a girl in a Total Wine shirt already back there pushing a cart so I said " oh thank you I appreciate that" she kind of grunted and said " uggh"... I said " oh I'm sorry I thought you were being nice and you work here she said I was not being nice in a very Stern voice and walked away!! I went to check out ask the girl who she was her name was Dre and she is a manager there.... If this is the kind of service they want to offer I'm sure BevMo would love my business we go in there every two weeks...I have never been treated so rudely not sure if she was having a bad day but we all do.. I was gracious and gave two stars only because the girl who checked us out Divya was a sweetheart.