We went to see two movies on Christmas Day. The theater was relatively busy and the staff was fast, accommodating, and pleasant through the whole experience. The facility was clean and the screens were huge. The chairs are extremely comfortable and up to date.
The prices are fair for the quality of the theater you are attending. People complain too much about the price but it is a national chain of high end movie theaters and you are paying for that great experience. I would suggest signing up for a Regal Royal Card because if you are a true movie goer it will pay off on the future.