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| - I'm truly sad to say this will be the last time my wife and I eat at Symons Roadhouse.
When this place opened we were so excited: the chef from Brava Bistro, it's close to us, great food without the yuppiness of 17th Ave., etc.
At first there were some growing pains (which were cute, and expected). After a while, you could tell the location was hurting this place; often times my wife and I would be one of maybe two parties in the restaurant. We felt bad, as the food was great and the staff were trying hard. But after a while, the food wasn't so great (Tuesday buffet is unfortunately really terrible and reeks of laziness) and the staff kept turning over (can't blame them. No business = no tips).
Tonight, my wife and I brought my parents as a holiday treat, and to our surprise the lot was busy, which made us so happy.
Wednesday is wing night, and that used to be a good thing. The wings were big and tasted great. I'm not sure if it's due to lack of business but they have replaced the bigger wings with smaller ones which make much less of an impact. Even at the half off price of $7, you give me 5 small, soggy wings?
We also ordered the lobster poutine. That has never disappointed, but my wife and I often wondered why they never provided bread or a bun of some kind with it to sop up that lovely sauce? If you don't ask for it, it goes to waste.
The mains were alright. I had the crispy chicken, which was good but the mashed potatoes tasted like the ones you used to get in the Swanson TV dinners.
My wife had the short rib that was supposed to come with yummy broccolini (and used to), but was instead given frozen broccoli freshly steamed. $32 for a main that includes frozen broccoli? Come on.
My mom had the pork shoulder, which was dry as hell. My dad had the jambalaya and did not finish it. He doesn't say much, but he didn't need to.
And, they didn't have two of the four beers we ordered. As we left, I heard the chef say to a staff member that they were running out of food. Now, for a place that routinely never is busy, how do you run out? I wonder if the amount of people tonight was as much of a surprise to them as it was to my wife and I.
Originally, my parents wanted to pay for the meal as a way to thank us for hosting them this week, but there was no way I was going let them pay $200+ (Tip included), so I picked up the tab.
My wife and I are done feeling sorry for this place and eating there to help them out. We truly hope they make a go of it there, but wonder if tonight's debacle wasn't a sign of things to come.
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