I lived here for almost 2 years and was very, very happy with The Heritage. We moved into the bottom floor of a one bedroom apartment and never had any issues with noisy neighbors above us or beside us at all, the walls seem to have good insulation. I then moved into a 2 bedroom on the 2nd floor and still never heard the neighbors.
The complex is very laid back and quiet, everyone seems respectful of each other and I never felt unsafe. I feel the negative reviews are mostly from negative people. Would recommend.