I had been here a few times to get my hair coloured, highlighted, and cut by a senior stylist and even the owner. While I must admit that the quality of work was good, they are lacking a lot in customer service. I believe that if I'm going to spend upwards of $300 per visit for colour/highlights alone (not including a cut), then my stylist should a) be on time and b) give me their undivided attention throughout my appointment. There are far better places in Willowdale to get your hair done, where they provide stellar customer service at a lower price point.