I am very happy with the bicycle I purchased at Duke's two years ago, and even more pleased with the customer service I received on trips back for repairs and tune-ups. The little fixes were mostly covered under warranty, and the tune-ups have always been top-notch. The folks who have helped me at Duke's, Lisa in particular, have always been friendly, knowledgeable, approachable and accommodating. My experience at Duke's speaks to their staff's dedication to offering excellent products and services to their customers. It's no wonder this business has been a Toronto mainstay for over a century!