I shipped 3 packages all the exact same size and very similar weights (13 to 14 lbs each). I was charged $62 for the 1st package and $30 each for the other two. I questioned the clerk (John) who just offered a doumbfounded look. I contacted customer service about the overcharge and was told someone from that store would get back to me and correct the situation. 3 weeks later and numerous calls and emails have produced NO response from the store. No customer service at this location. I will NEVER go back there again.