Had an appt. for an oil change and service tomorrow morning. Something came up and I asked my service mgr. if I could come in today. They were really busy but he fit me in. Not only that, but he gave us a service loaner so we could run some errands. In what seemed like no time at all I got a call that the car was ready. Our Certified Lexus got serviced again for free! Our bill was 0.00 My wife was so pleased, she bought a couple things she liked in the Boutique there. This place blows me away! It's a treat to go in there. Everyone is so nice and professional. They have a little restaurant in there and always offer to fix us something to eat. We usually just have some of the fresh popcorn and some of their infused water. The waiting room is very nice. So I got home and had a question about some info on my dash. I called in and asked for one of the product specialists. First ring she picked up and immediately knew the answer to my question.
This place really has it going on!