I absolutely love this place. Not only is it an urgent care facility but it is also a family practice so the providers can actually be your primary care physician. No appointment needed. Wait time is usually 15-25 minutes from check in to exam room and 5-10 minutes until you see the doc. Dr. Schlaack has over 29 years of experience in emergency medicine. The PA Lillian Nguyen is the best. They know what they are doing and that can be hard to find these days. The office staff is great. The facility is clean and the hours of operation and location are extremely accommodating.