rev:text
| - I would give 0 stars if it were an option. The store manager, Sergio is a complete joke. He absolutely does not want to do anything related to working or to help anyone with their issues.
We had a bunch of issues with our furniture that was ordered. The day we received the furniture, it was damaged and the people that put it together did it completely wrong. We called them to come back... we didn't get our furniture for another week, if not a little longer.
We tried dealing with Sergio, but he is useless. Not only did he not want to help us, but when we found out the district manager was walking around the store, my boyfriend asked to speak with him. Sergio answered my boyfriend "I can give you his number. He doesn't work here"... unfortunately for Sergio, one of his employees let us know that the district manager was there. My boyfriend told him we knew he was in the store, and wanted to talk to him immediately. Needless to say, he looked like a huge moron.
We spoke with the district manager (Also a Sergio... but don't get em' confused, because the district manager was actually understanding and helpful). He made sure we were taken care of that day. I would never recommend this place to anyone... the table was horrible, the delivery guys were awful... and our couches that were nice for 2-3 weeks are already tearing at the seems, and the stuffing is showing. Don't waste your time or money on this place or the furniture. Seriously.
|