I asked them to help me rent my condo unit. They didn't know me, I didn't know them. I found them on the Internet and with their number of great reviews, I thought I'd give them a try. I met with one of their agents to review the unit and I guess he was having a bad day. After alluding that it was only a rental and not a sale; and, that they'd probably not give it as much attention as a $2M sale, I decided to go with another firm someone I know recommended instead. Not the greatest of first impressions.