We decided to eat at Logan's for my birthday because there was a shorter wait then there was for Red Robin (Should have been my first clue). They first said for my birthday I would get a free dessert. There was a party of 11 we requested the bread shortly after we were seated, ordered our food. We waited and waited, and waited. It took 45 minutes for us to get bread then there wasn't enough silverware so they had to wrap some quick. It was another 25-30 minutes before we started to get our food. Not one of us received our food at the same time. The grilled pineapple chicken was served with cold pineapple certainly wasn't grilled at all ever, I received the wrong thing, two people ordered burgers medium rare and got very well done burgers, my meal wasn't even what I ordered. And did I mention our meals all came out at different times. Then for the birthday dessert I was excited to choose the cheesecake for dinner and they came out with a brownie? I dislike chocolate and told them that is not the dessert K would have chosen and that K wanted the cheesecake. They brought me a cheesecake. Tasted like Lemon I was expecting the Margherita cheesecake. I didn't complain b/c I assumed it was free. Well that wasn't the end of it. We get our bill, lol so they charged me for the cheesecake and then after I got my receipt they had even charged more to my credit card then the original bill. They felt so bad they gave us a card to get a free dessert at our next visit. WOW needless to say I won't be eating there again. One of my friends then proceeded to tell me they don't eat there anymore b/c the last time they went they had no steak or salmon... hmm steak house?? I think they should close the doors. If your thinking of eating here Run to red Robbins next door. It will be a little longer wait BUT you will eat sooner with better service and better food!!!