Well now I know why I couldn't get through on the phone, not because they were super busy, it must be a marketing ploy. Came inside, ordered my pizza and watched. Girl at the counter answered and immediately said please hold. She then picked up her cell phone, did something on it and walked to the back, while the call is still on hold. She comes out from the back and a pizza comes up for the only other person working so she gets it to him. Waits another 30 seconds then picks up the call. Pizza was not great for the wait. Go to Little Caesars