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  • I don't normally write bad reviews...but this store seriously needs to make some changes. I go to this location to get coffee about 3-4 times a week. You always wait an average of 12-15 mins when there's only a couple of cars in front of you. I also try to look to see if some car has ordered a million drinks to justify waiting so long. When I get to the front there seems to be no sense of urgency. Usually there are about 2-3 people standing around watching the barista run around like a crazy person. In the past week and a half they have gotten my order wrong twice. My order is very simple....a grande nonfat vanilla latte. They repeat it back correctly & they still forget my vanilla. I'm usually on my way to work so I can't get my coffee fixed. A few months back they even forgot to put my espresso in. I actually took a picture and came back to the store the next day. They ended up making me a new one & giving me a coupon for another complimentary one, but I am done going into this store. That is way too many mistakes! No other Starbucks has ever made my drink wrong. This store has lost my business and I plan on going to the one on Centennial from now on.
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