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| - When you walk into a Dennys, it's not like you expect top end food and service. It's a big chain, middle class taste, nothing fancy for a decent price. Having said that, I at least expect that what they do, they should do right. Not so much, here today.
My 9 year old wanted a Belgian waffle and bacon. I ordered a strawberry pancake combo. Took quite a while for it to come out. While my food was okay at best, his waffle came out crispy (too much time under the heating lamp is my guess), his bacon burnt. The manager was swinging through soliciting feedback, so I told him the problem. Dead eye stare, no apology, but at least they offered to take his waffle back or refund it. We took it off the bill.
Low expectations met.
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