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  • I expected more. And for the price, so should everyone else. Had a deal to celebrate, so a bunch of us went down to Vegas and rented an MGM SkyLoft as our home base. Yes, the room is cool - but nothing overly spectacular and I found it underwhelming in truth. The concierge is lovely, helpful - but the rest of the services are rather...meh. The butler service, or at least - the lady we had been assigned - irritated me most. A person assigned to be on call wasn't all that happy to be. She mostly rolled her eyes and/or made a sarcastic remark at every request we made to navigate the room, services or preferences, giving us all the sense that you had bothered her every single time you asked for something, then also found the nerve to stand with her hand rather pointedly outstretched and eyes elsewhere before she left, only to come back next time with the same rolled eyes and comment routine, regardless of how much you might have tipped her. $1000+ per night should get you great services and access to the very best they have to offer. From access to clubs, pool cabanas and other services - when you pay the most you get the best. Not here. Renting a SkyLoft doesn't even get you complimentary, or even - paid access to their own Nightclubs, for fuck sake. Want to go to Hakkasan? Get in line. Other than that, MGM SkyLoft is not a VIP experience you want to take your clients or celebrations to. Its just a big room with a separate elevator and thats where the VIP experience ends. Honestly, for the price - its a fucking joke, quite like most MGM experiences. Shibuya is overpriced, has terrible service and disappointing fish. Hakkasan is an overcrowded cheeseball pit. The hotel is the same. Its all just way too large, impersonal, expensive, less than memorable but frankly, disappointing. Should have gone elsewhere. MGM is a never again for me.
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