While coming back from Sedona my wife and I decided to pick up Maggiano's. It was on our way back to Chandler and Italian sounded good. I pulled up their menu online, wrote down what we wanted, and called while we were north of Anthem.
I was placed on hold... for 6 minutes. Now we're past Anthem.
I hung up and called back. I had to interrupt the hostess by saying I wanted to place a pickup order. She transferred me... more waiting... Now we're on the 101 and would have to wait there for our meals.
The guy who answered had no idea what was on their menu. He kept getting confused on what I was trying to do "I need to pick up three meals in 25 minutes" was not in his wheelhouse. He transferred me again after a minute long conversation that he muffled by placing the phone against his shirt. Then another girl got on and said "why don't you just order three meals?"
By this time we were at the 101 and nearing Scottsdale road. I called ahead to avoid waiting as we were dirty from bike riding and hiking.
I gave up. We went to Olive Garden after going home and cleaning up, and it was pretty good.