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  • We all know what food to expect from Olive Garden and that's why I love it. Consistent quality and food I think is delicious (I know some people disagree on that part). However, today's review is really about the service. I was feeling like Olive Garden but just wanted it to-go so I called in a pick-up order. Kalley was the server who answered the phone. I had seen the order one and take one special on Yelp and in their e-mails so I asked if it was available on to-go orders or only dine in. First nice surprise - available on to-go orders. Kalley then took the time to explain the 5 dishes featured on the special and what each contained. She gave me all the details and didn't rush at all. I could hear in the background that they were busy but she didn't push me into picking the first item so she could get off the phone. Additionally, after taking my order Kalley asked if I would like both dishes hot or if I was saving one for later and offered to give it to me cold so I could put it straight in the refrigerator for lunch tomorrow...great idea! I was told 15-20 minutes for the food and they had it waiting for me when I arrived. Kalley had three other people arrive for pick-up at the same time but had us all checked out and out the door with our lunches within 5 minutes and did so with polite conversation and a smile. It's not that the service is usually bad here but this was an especially good experience! Thanks Kalley!
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