It all started when my check engine light started flashing while taking my eldest son to school. Being the procrastinator that I am, I typically like to wait until I cant anymore but just with driving a mile round-trip, it was more than obvious something was *actually* wrong with my car. When I called The KAR Shop, Kris (the owner) answered & when I asked how busy they were & if it'd be possible to have my car looked at fairly soon, he informed me that the sooner I could get it checked out, the better (apparently flashing = BAD). Not once did I feel like I was being taken advantage of due to my lack of knowledge relating to cars (I'm sure many females out there can relate!) but Kris was extremely accommodating and drove me (& my other son) home so that we weren't stranded there until they were done! He also assured me that I'd either have my car back by the time I'd need to grab my older son from school or I'd be provided with a rental, which definitely helped alleviate some anxiety relating to the situation. Turns out I needed a new cylinder and I also had them replace my passenger window motor that had just started having issues a couple weeks prior (and it was all done before school got out!). If I ever have any issues again, I know exactly who I can trust to do quality repairs at a reasonable price with phenomenal customer service!