| rev:text
| - School bakery does fairly well on quality food, but is overpriced for what you get. Furthermore, the service left a bit to be desired.
Before we even got our food, we sat on the patio where we were absolutely assaulted by wasps. I know that the place can't be expected to control the wasps, but when given the option to sit outside or inside, they should have told us about the wasp situation outside. I noticed that they didn't tell anyone else about this either. We asked to be moved inside, but the manager came out to inform us that there wasn't any space inside, and that since we had already ordered, we had to stay outside. We noticed that there were tables being cleared inside, and so this was more about them not wanting to switch servers, and less about there being space inside. Also, her tone and explanation was not one that should be used when explaining something to your customer.
We perused the menu, hoping for a breakfast sandwich, or any sort of normal breakfast, but the menu was comprised solely of over-the-top dishes, replete with adjectives such as "buttermilk fried" or "local", etc. We asked if we could just get some bacon and eggs, but they informed us that they didn't serve plain eggs on the weekends. I guess this is because you can't add as many fancy adjectives to a plain egg, limiting your ability to add a substantial mark-up on your menu items.
We had chive biscuits, a side of sausages and a banana chocolate muffin. The biscuits and muffin were quite tasty, but the turkey sausages looked undercooked. The meat was pink, and there was a dodgy pool of juice at the bottom that looked like juice that comes from meat that hasn't been cooked fully. We informed our waiter about this, and again the manager comes out and tells us that it is in fact fully cooked, and that it just has a different colour. I do quite a bit of cooking myself, and that sausage was questionable. I was pretty shocked that she would have rather risked us eating raw turkey meat than get the cook to put it back on the fryer for a few more seconds, or to just give us a new one. This is unacceptable customer service.
Finally, after we finished eating, the table next to us noticed that their was condensation in their water glasses, and they asked for new ones. The waiter told them that because they were so busy, the dishwasher doesn't dry them as well, or it was because of the humidity outside. He didn't get them new glasses. By this point, that had been 3 separate occasions where the staff of this restaurant denied a request from their customers (no seating inside to escape the wasp, no taking back turkey sausage that wasn't fully cooked, and no replacing a wet water glass). This is just simply not how to treat your customers.
With breakfast dishes in the $15-20 range, and poor service, I don't think I'll be eating here again anytime soon. The baked goods here are quite good, but I wouldn't recommend dining in.
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