We stayed at the Elara for 8 nights while in Vegas. I give it 5 stars for service and cleanliness. Also, we told them it was our anniversary and they put us on the top floor facing the strip. Awesome! However, the 4 is for the $3 room service fee...really? The food is already upcharged for being room service and the gratuity is automatically added at 19%. I don't feel they need to tack on an extra charge. Also, there is no free WiFi. Although, we took advantage of the free WiFi in the Starbucks in the lobby. Overall, very pleased! Great location and it is attached to the Miracle Mile with tons of affordable shops and restaurants.