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  • I've already written a not so flattering review for the Tempe location and now, I'm sad to write an even worse review. I've never been more disappointed with a macaron in my life. But we'll get back to that. Inside is bright and clean with friendly employees. The parking is a nightmare. The back has a small lot with about dozen spots. An employee was standing outside "working" the traffic for the lot but he just stood there against the building. Unbelievable. I had to look for myself to see if there was a spot as when I asked, he said to go check. Okay, thanks for doing your job. Order process was fast and simple. End of that. The brioche. What the heck happened to their brioche loaf? In Tempe location, it was fluffy and light and delicious but in Phoenix location, it was at least a day old, too eggy and dry. Their brioche was the best thing but wow. I hope the Tempe location hasn't change. The macaron. Seriously?! The shell - too many air bubbles, cracked, uneven, hollow and spread too much. The filling - too runny and curdled. The filling is only in the center instead of spread out entirely. Majority of the flavor is supposed to come from the filling that soaks into the shell but when the filling is only in the center, the flavor can't spread. You get the filling in the middle but the rest of the macaron is just eating the shell. As a pastry chef, those are the shells that would have never seen the light of day. It is an insult to be served those inadequate macarons, let alone pay for it. Who cares if its big? It's just more flavorless shell to eat. I would rather have macarons from AJ's fine foods. I saw worse macarons in the case so I hope they never sell those to their customers. Absolute and utter disappointment.
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