As always, the facilities were clean as well as the bathroom very very clean. I always check the bathrooms out before I sit down and look at their menu. My girlfriend and I both ordered the bottomless salad and she had the zuppa Tuscana and she really enjoyed it and said it tasted absolutely delicious.
I really wanted to order the cappellini Pomodoro, but I was informed that they had taken it off the menu. The waitress offered to try to put it together for me, but when it came to the table and I took my first bite, I ended up having to run to the bathroom to throw up. I don't know they put in that dish, but it was horrible. So I ordered a small bowl of the spaghetti and meat sauce which was almost equally is terrible and had to send it back. When she finally brought me a bowl with some pasta and actually some sauce on it, it was just ok. We had to ask on numerous occasions for some Parmesan cheese and that's a first. They normally have it handy and ready to go until you tell him to stop.
I have to say that in all the years and all the times that I've been to the Olive Garden, I've never received such poor service. This waitress was obviously asleep during training or was just not trained at all at least not up to Olive Garden standards. I actually wanted to leave a few pennies on the table and a note that says, "The tip would be bigger if the service were better!" I waitressed and I was a very good one. I did leave her a tip but not until after I had talked to The manager.
The friend that was with me is a very large woman and that waitress was obviously very biased towards her and very unkind. We were actually eating out as a celebration for how well she's been doing, and it is no one's job but my friend and her doctor to control what she eats. That particular way overstepped her boundaries!