I'm all for hiring minorities but in the interest of customer relations some discretion has to be used. Speaking English is an example. I gave her an order to go and before taking it up she said $7.90 when the price on the wall said $7.20. I said no and pointed to the price. She rattled off something I could not understand and said no, $7.90. Big deal, so I said okay. She then asks several other questions but her English is so bad I don't understand any of it. Then she appears to get frustrated (I am already there). The other employees stand there and watch like it's a side show at the circus. End result? I walk out with no food. Big mistake coming here.
Lesson: hire minorities, but if they can't speak fluent English DO NOT PUT THEM ON THE FRONT LINE UNTIL THEY CAN!