My Wife needed her gold chain repaired, and thanks to the wonderful hamsters who turn the wheels at Yelp I discovered Gepetto's. I called at 5:30 on a Saturday night, and was told that the repair would take an hour as long as I could be there by 6. I asked where they were located in the mall, and was told to park near Belk. Less than 30 minutes later I was standing in the store, waiting to turn in the necklace for repair. An hour and $15 later, I was heading back to my car, a happy customer.
While I was waiting, a woman came in with a watch that needed a battery. She was thrilled when the guy working (Mike) told her that he could do it while she waited. In about 5 minutes, she was out the door. Great service!
They also sell jewelry and old fashioned cuckoo clocks.