We just had our 3rd delivery of broaster chicken, and 2/3 orders have been delivered incorrectly. We love that we can order something other than pizza delivered to our door when we don't feel like cooking. The broaster chicken is good, and we love the passion bread that comes with the family meal. Which is what has come up missing, amongst other things, both times.
When we called tonight (we didn't call before because we chalked it up to a fluke because the gal that took our order seemed very new and confused) to ask them to fix the mistake, and were met with indifference and 'surprise?' that we wanted them to send another driver out with the bread (and correct salad dressing). No apology, and a "you want us to bring the bread out to you TONIGHT?".
This just irritates me. I love shopping and spending locally, and I really want to include this restaurant as a welcome change for ordering in. As I have stated in other reviews, customer service is dead.