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  • Dr Granada suggested me to get a brace and he told me he isn't sure if insurance covers for it so I clearly told him "I'll get it only if my insurance covers it .". He or his nurse called me few days later said my insurance covers most so I have to pay only $80 from my pocket so I decided to get it. Now I got a bill for $800 and I called them so many times to explained what he told me but they don't listen to me . They said he told me I have to pay whole price and I agreed with it. That's so lie!!!! This is their mistake !!! Insurance told me that they claimed this brace and insurance denied it. So whoever called me said it covers was wrong !not me!!! This brace is super hard so I can't walk normally so I never even able to used it . I called insurance and explained her everything .She even said it's not right .but billing officer kept saying Dr is saying I have to pay for it. Why do I have to pay this ridiculous fee bc they accidentally told me insurance covers it but it didn't . They changed story and trying to make me pay!!!! This is illegal !!!!!!!!!!!! I hope this place will stop making money like this !
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