My family made reservations at this salon for 7 people to get manicures and pedicures today. Usually when our family gets together for this special day, the nail salons we've gone to in the past have been much more appreciative than this salon was. Here are my complaints in a nut shell.
#1-Poor communication.
#2-Did not offer any beverage including water.
#3-Between my mani/pedi, I had 4 different people work on me and none of them seemed to be very experienced.
#4-Don't try to pick out your polish from the polishes themselves, you must choose from the hundreds of painted boards. They couldn't explain how their system worked very well and it was so confusing.
#5-They were bossy and rude primarily because they couldn't understand me.
#6-We thought everyone was paid up, but while we waited outside for our daughter, they started demanding money rather than consulting with me about amount due. Again, miscommunication and I was suppose to pay for her pedicure. Rude!
#7-Don't get any art painted on your nails! After 2 different people, neither could paint a decent snowflake. :( Still looks like a spider web!
#8-After all the confusion, my toenail polish is completely different than my finger nail polish and I'm soooooo disappointed.
#9-I have to file the edges of all my nails because they keep picking my clothes. :(
#10-Reason for a 3 star rating you ask? I at least had a vibrating chair and valuable time with family.......priceless! It's been 20 years since we were all together at Christmas and 13 months since we saw some of each other at Thanksgiving 2016.
Thank you!