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| - Horrible Boston Pizza, in my opinion! I would rather drive to the other end of the city than ever order from here again, and let me tell you why!
Every visit I have had at this location has left me frustrated. From cold food to wrong orders, hour wait times for entrees to half hour wait times for the bill, I couldn't be bothered to return. The location is, however, always clean and welcoming, hence the two star rating as opposed to nothing.
I thought perhaps take out/delivery would be better, but it was significantly worse. I have never had a delivery order that was correct. Why keep ordering if they screw up, you may be wondering? Well, when you have those unignorable cravings for Cactus Cut Potatos, and they are the only location that will deliver to you when it is -30 outside, you convince yourself to give them a chance.
My last experience, in particular, with this location changed my mind for good and now has me drive the 45 minutes to another location to eat. We ordered a Spicy Perogy Pizza (which comes with sour cream), Bandera Bread (which comes with Santa Fe Sauce) and two orders or Cactus Cut Potatos (my favorite!). If you have ever had the Cactus Cut Potatos, you will know that it is really the dip that makes them so special, and as such, I always order extra dip (I love it with the pizza and bandera bread as well). Our order came 1.5 hours later, and upon unpacking we realized that we had no dip, no sour cream, no santa fe dressing and cold food. What is the point???? I promptly called to place a complaint, waited on the phone for half an hour, and was told they would send the dips out but they would take up to another two hours to get. That would put me eating my cold food past midnight in the middle of the week. No thanks The manager on the phone was quite abrasive, talked down to me regardless of their mistakes, and then promised a $30 discount certificate to be mailed as an apology. We received a $15 coupon.
Needless to say anymore, I have not returned to this location, nor would I recommend it to anyone I know, or any of my fellow Yelpers.
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