This was my first wax ever and I chose to get a bikini full, everyone was so warm and welcoming! I was given Jessica and I'm so thankful. She was very friendly and professional. I was so nervous and anxious to get my first bikini full but Jessica made me feel comfortable during the whole wax. After she talked me though the different serums and polishes to use on waxed areas. What to use what not to use, all very helpful! Thank you thank you thank you Jessica. I will defiantly be returning in 4 weeks!