I booked by calling the call centre and they didn't say it was on a different floor from the regular salon. The call centre is in a different city. So if you go, make sure to go up to the food court level. Problem being my appointment was at 9 and the salon opened at 930. So I was late for my appointment.
However, once I got in the staff were very apologetic and got things sorted and going right away. The manicure is nice and the price was also very nice! The staff also made sure that I have the local number so that in the future I get taken care of.