Disappointing.
Our family went for Easter Brunch (under the impression it was going to be a buffet brunch but that's a different issue) and let's say it is an Easter we won't forget. It was an off-the-menu brunch instead, so we ordered accordingly. My father-in-law found a live ladybug in his salad from the salad bar, I had a shell in my lobster bisque and twice had to return my crab cake due to it being uncooked in the center (isn't this a seafood restaurant?). While we waited for coffee to be brewed and our dessert to be delivered, we expected to have our table cleared in preparation. This was not the case. There were still dished on our table when they finally had fresh coffee for us.
Our server really tried her best to remain calm and courteous in the face of these problems. I'm disappointed we had very little interaction with the manager since we had a table that seemed plagued with problems.
This restaurant is supposed to be professional and highly regarded. I fail to see the professionalism that one would associate with such an establishment.