My husband just called into SP location and ordered 3 things. 2 of the 3 were wrong. I'm not a big complainer and thought they would just give us a credit and be done. No. I had to talk to a teenage cashier who said there was nothing she could do for me. I asked for the manager and Jessie(who said he was the general manager of the store) said "I have to take my cashiers word for it...that's what he ordered". ARE YOU KIDDING ME? When I said if that's all you have to say, he said "I'm sorry but I have to believe my cashier". Like I was asking for the keys to the store instead of what we paid for. Goodness. Never going back.