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  • This was now the second time I visited the burger bar. First experience was takeout. Picked up order that was wrong, also left with order paying the additional cost of a order placed incorrectly by restaurant. After leaving, discovered takeout order included no napkins, utensils, or ketchup (as requested). Called in to ask if condiments could be left at front for when I went back. Came back, waited over 10 minues for requested condiments. Asked for manager who finally gave me condiments. I explained how long I waited for my order (which was incorrect) and had no condiments. Told manager that food was now cold as it was ready over 20 minutes ago and I havent been able to go so I could eat it. Manager offered to only microwave my food. Food which was a burger, poutine and mac and cheese. Ya thanks, but no thanks. Manager did not seem to care whatsoever about inconvenience either. Went again today thinking eating in may be different, and was still interested in other options on the menu. Service was incredibly sloooow. Server did not have a pleasant attitude either. Paid about $20 per entree for OK burgers and fries (down under burger, prime rib burger, and kung fu hustle etc). Bill was about $100 and felt I would have been better off at somewhere like hero's burgers or south street. Will not return mainly because of service as well as value.
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