Ok. I will disclose I was just the 'pick up' person for a call in order.
Yes--had heard all the stuff and the person who sent me has left a one star rating. They wanted me to give my opinion on service as (I will also disclose)...I do in home care and SERVICE is what it is all about. Based on that.....how hard could a pick up be.
-Order was ready but---they took their time to bag it up.
-No offering of 'anything else' such as condiments.
-No thank you---even after they saw I left a tip! (maybe two bucks is not 15% but, it was a to go order)