| rev:text
| - We've been a few times to the Vine since we live in the area. The service is slow, the food is somewhat overpriced and pretty hit or miss. As another reviewer said, the wings are so tiny and dry we couldn't tell that they came from a chicken. Potato salad is try and tasteless, but the sandwiches are pretty good, although a couple dollars more than they should be.
The Vine's biggest problem is it's servers. Calling them lackluster is being kind. They have ONE superstar bartender who's friendly, professional and fast, but the rest are pretty much duds.
The reason for my one star review was our visit today, our LAST to the Vine. We went in for a late lunch and a beer around 2:30pm. There were exactly 4 people in the place, 3 at the bar and one at a table, all men.
We sat at the bar and waited for the bartender, a thin bleached blonde in her 40s, to acknowledge us. She was busy chatting about some a business retreat one of the patrons is going on. Finally she took our drink order and brought back a Guinness full of froth. Apparently she doesn't know the proper way to pour a Guinness. That's fine, we didn't say anything but just asked for a menu.
She then turned her back on us entirely to chitchat with her friends.They were exchanging email addresses and showing each other pictures. We watched her pleasantly greet and serve two men who came in and looked at each other. Oh, so she can be friendly! Anyway, we decided what we wanted and waited for her to turn around. And waited. Remember, she knew we asked for menus. She finally turned and we had to call out to her, can we order please? She looked put out and just said, "Yeah, what do you want." No smile, no apology. I almost left at that second, but my friend was already ordering. Bartender left to put the order in and went back to ignoring us. We noticed Judge Judy was on a TV facing us and were watching it and talking about it. At this point there were no other patrons in the restaurant and none in the bar besides us who could see this screen.
Bartender walks up with the channel changer and changes it to a sports station. Never mind that there were at least 6 or more TVs throughout the bar with sports on, or that we were clearly looking at it! We were juts like, right, that's it. We asked to cancel our order and we would pay for the drinks. She asked why and we said because you made it clear we aren't welcome. She claimed she "couldn't cancel" our order and we would have to "pay for the food." My friend said she wouldn't pay for food she hadn't eaten. Then her bar patron buddy decided to speak up and say, "That's stealing." My friend told him to mind his own business.
I went around to try to find a manager to explain why were were leaving and not coming back, when bartender comes over and says SHE IS the manager. "Well, you're terrible at it, " I said. She said she "didn't know" we were watching that TV, etc., and acted really clueless. Maybe she really is that clueless, who knows.
There's really no excuse for a server or bartender to ignore patrons, *especially* when there are so few there. I don't like to call women bimbos, but this one deserves it. Either she's too dumb to know how to serve customers or she deliberately fawns on males and ignores females. And to think, someone decided to make her manager!! (Unless she was lying about that.)
So if you like really poor customer service, overpriced food that's hit or miss, and unprofessional bartenders who don't know how to pour a Guinness or serve women, this is your place. Like I said, we won't be back.
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